About Joe Machens Dealerships
Learn more about the Joe Machens Dealerships's history, values and the services offered.
The McLarty family has been providing for the needs of Arkansas, Missouri, & Mississippi drivers since 1921, and thanks to our "Customers and team members are our greatest assets" mentality, we've grown into the reputable automotive group that you trust. We carry models from 18 quality brands, spread out over Arkansas, Missouri & Mississippi locations to better serve you. When it's time for a hassle-free, customized vehicle purchase process, head to your local McLarty Automotive Location!
Our Values
CUSTOMERS
We strive to deliver an unmatched customer experience. We act ethically, honestly, and in the best interest of our customers. We do the right thing for our customers, even when it's hard. We ensure that our customers receive the benefits of our teamwork.
COLLEAGUES
We create a culture of respect and wellbeing for our colleagues. We challenge our colleagues to exceptional everyday. We believe that our colleagues deserve to work with the very best. We pay, reward and recognize based on our values.
COMMUNITY
We are only as strong as the communities where we do business. We invest in our communities in accordance with our values by supporting business, diversity heroes, education and wellbeing. We support our colleagues who want to give back to their community.
Code of ethics Mclarty Auto Group
- Operate this business in accord with the highest standards of ethical conduct.
- Treat each customer in a fair, open, and honest manner, and fully comply with all laws that prohibit discrimination.
- Meet the transportation needs of our customer in a knowledgeable and professional manner.
- Represent our products clearly and factually, standing fully behind our warranties, direct and implied, and in all other ways justifying the customer's respect and confidence.
- Advertise our products in a positive, factual, and informative manner.
- Detail charges to assist our customers in understanding repair work and provide written estimates of any service work to be performed, upon request, or as required by law.
- Resolve customer concerns promptly and courteously.
